It takes 1-3 business days to process your order.
In-transit times vary from 1-5 business days depending on location.
We will send you another email with your tracking details.Shipments cannot be modified after the order has been shipped out.

We recommend moving the box into the room where you will set up. Then, follow these steps:

1. Unbox your Zen mattress on its side, next to the foundation or floor. Avoid using a sharp object to open the box as you run the risk of unintentionally slicing your Zen mattress. Unboxing by yourself? Try placing your foot on one of the flaps to hold it in place while you pull the bedroll out.

2. Position your rolled up Zen mattress on any solid or slatted foundation and remove the outer layer of plastic wrap. You'll notice that your Zen mattress has already started to expand at this point

3. Unwrap and unfold the mattress and tear away the inner plastic. If you tear the inner plastic at the top of the bed, you can pull it straight down and off like a sock.

4. Watch your Zen mattress expand and take shape. Note: It may take up to an hour for your Zen mattress to fully expand and a few days to fully firm up. Any slight odor will dissipate shortly after setup.

You won’t be able to resist giving your Zen mattress a quick test run. The top surface may feel soft at first but soon the memory foam will kick in and relieve the pressure on your body. The pocket springs will allow the entire mattress to contour to your body in a minute your mattress will feel great, later it will feel amazing.

Choosing the right surface that supports a mattress can affect the way it feels. Our mattresses are designed to deliver their signature feel sitting on a firm, flat, and sturdy surface.

Nope! The Zen Mattress material is 100% non-toxic and our high-density polyurethane foam is CertiPUR-US certified which means it has the lowest toxicity out there! Zen may have a faint “new mattress smell” that comes off as “nutty or woodsy” at first, but it fades quickly. There is no strong off-gassing. :)

Contact us and we'll help you every step of the way :)
Phone:
Email: hello@zensleep.com.au

We're confident you'll love our products, but if you don't you have up to 100 nights to let us know.

Try your mattress for at least 30 nights. This allows your body ample time to adjust to the feel of a new mattress. If you decide the mattress isn't for you, we will refund the full purchase price.*

Mattress protectors are a great way to shield your mattress from life's little accidents. Look for a highly recommended brand that offers a waterproof, hypoallergenic protector made of breathable fabric.